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1992-01-24
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NOTES ON THE HP DESKJET SERIES v.2.1 PRINTER DRIVER FOR
MICROSOFT(R) WINDOWS 3.0
=======================================================
This document contains important information about the HP
DeskJet Series v.2.1 Printer Driver for Microsoft(R) Windows
3.0 that supplements the on-line Help. Read it using the
Windows 3.0 Notepad accessory. These topics are
covered:
* Application Notes
* System Configuration
* Performance
* Printing Transparencies
* Network Support
* Using Additional Scalable Typefaces
* Accessing the Windows Symbol Set
* Printing with the HP DeskJet Family Printer Driver
APPLICATION NOTES
=================
At the time the HP DeskJet Series v.2.1 Printer Driver for
Microsoft(R) Windows 3.0 was released, the following
software application limitations existed:
For many applications (e.g., Microsoft(R) Excel), if
the print job is cancelled by means other than the
application's cancel dialog, an error message may be
displayed by the application. Ignore this message and
continue.
ALDUS PAGEMAKER v4.0: Cannot cancel printing from
HP DeskJet Series v2.1 on . . . Printing Status box.
PageMaker controls all mouse and keyboard input during
printing. Cancel printing from the PageMaker printing
status box.
ALDUS PAGEMAKER v4.0: When printing some documents, the
contents of a page will occasionally shrink and be
printed in the upper left corner of the page.
ASYMMETRIX TOOLBOOK: "Print as Bitmap" must be selected
from the ToolBook Print Options in order to print.
BITSTREAM FACELIFT: Color pattern graphics do not print
correctly. Disable Facelift to print color pattern
graphics.
COREL DRAW v2.0: Color vector fills may print
incorrectly.
COREL DRAW v2.0: "Fit to Page" is not supported.
INFORMIX WINGZ v1.1: When printing complex
documents in 286 Standard mode, the system may run out
of resources or "freeze." 4 Mb or more memory is
recommended to use and to print in this application.
Try closing all other applications and printing again,
or print in Standard Black Black Blending method or
Standard Pattern Color Blending method.
LASERTOOLS PRINTCACHE: Unrecoverable application
errors, and/or system reboots may occur due to system
conflicts. Try running Windows in enhanced mode or
configure the PrintCache interrupt setting to use the
dynamic or normal timer driver.
LOTUS 1-2-3 for WINDOWS v1.0: When printing complex
documents in 286 Standard mode, the system may run out
of resources or "freeze." 4 Mb or more memory is
recommended to use and to print in this application.
Try closing all other applications and printing again,
or print in Standard Black Black Blending method or
Standard Pattern Color Blending method.
MICROGRAFX CHARISMA v2.O: When a page orientation or
page size is changed, the scalable printer fonts may be
replaced by bitmapped screen fonts. To avoid this,
print the document using the orientation and page size
in which it was created.
MIROGRAFX CHARISMA v2.0: Some color bitmapped graphics
may not print correctly.
MICROGRAFX DESIGNER v3.01, 3.02, 3.1: When a page
orientation or page size is changed, the scalable
printer fonts may be replaced by bitmapped screen
fonts. To avoid this, print the document using the
orientation and page size in which it was created.
MICROSOFT(R) EXCEL v3.0: When pasting graphics from
other applications, be aware that Excel may print the
pasted graphics with the screen background color of the
source.
MICROSOFT(R) EXCEL v3.0: When printing fonts larger
than 40 point, manually enlarge the cell size before
printing.
MICROSOFT(R) PROJECT v1.0: Top or bottom borders may be
truncated (lost), resulting in some lines not being
printed.
MICROSOFT(R) POWERPOINT v2.0: Color pattern fills do
not print correctly for any of the Color Blending
methods.
MICROSOFT(R) WINDOWS WRITE v3.0: Some Large point size
characters (e.g., 100 point) may not print.
MICROSOFT(R) WORD FOR WINDOWS v1.0 and v1.1: At large
point sizes, the double underline will appear as a
solid line.
MICROSOFT(R) WORD FOR WINDOWS v1.0 and v1.1: This
application does not recognize newly installed printer
fonts until you choose Printer Setup from the File menu
and click OK.
MICROSOFT(R) WORD FOR WINDOWS v1.0 and v1.1: When
printing in landscape orientation, italic characters
may not print completely.
WINDOWS FILE MANAGER v3.0: When Print File is chosen,
the last line on a page may not be printed. Try
printing from within an application (e.g., Write).
The following printing problems occur for Draft
Quality mode. Try printing using Normal or Presentation
Quality mode instead.
INFORMIX WINGZ v1.1: Does not print correctly.
MICROSOFT(R) EXCEL v2.1c/d: Text does not print.
MICROSOFT(R) POWERPOINT v2.0: Text is compressed
when printed.
OMNIS 5 v1.01: Graphics do not print.
PROWRITE PLUS: Text does not print.
LOTUS WORD PROCESSING DIVISION AMI PROFESSIONAL
v1.2: Some graphics do not print.
LOTUS WORD PROCESSING DIVISION AMI PROFESSIONAL
v1.2: Graphics box outlines do not print.
ZENOGRAPHICS PIXIE v2.0: Text is compressed when
printed.
The following printing problems occur for
monitor/display drivers:
MATROX IMPRESSION DISPLAY DRIVER: Some black
graphics do not print with the Standard Black
Black Blending method, but do print with either
the Grayscale Pattern or the Grayscale Scatter
Black Blending method.
ATI/HERCULES DISPLAY DRIVERS: Color patterns may
not print properly using the Standard Pattern
Color Blending method, but will print properly
with either the Advanced Pattern or the Advanced
Scatter Color Blending method.
SYSTEM CONFIGURATION
====================
A 80286 processor or greater is required to use the HP
DeskJet Series v.2.1 Printer Driver for Microsoft(R) Windows
3.0.
Memory Recommendations
The HP DeskJet Series v.2.1 Printer Driver for Microsoft(R)
Windows 3.0 was designed to work with supported Windows 3.0
system configurations.
For Black Only Print Mode using the Standard Black Black
Blending method, 1 Mb (640 Kb conventional memory with 384
Kb extended memory) or more memory is recommended.
For Black Only Print Mode using either the Grayscale Pattern
or the Grayscale Scatter Black Blending method, 2 Mb (640 Kb
conventional memory with 1408 Kb extended memory) or more
memory is recommended.
For Color/Composite Black Print Mode, 2 Mb (640 Kb
conventional memory with 1408 Kb extended memory) or more
memory is recommended.
Disk Requirements
The HP DeskJet Series v.2.1 Printer Driver for Microsoft(R)
Windows 3.0 requires approximately 2 1/2 Mb of free disk
space for installation of the driver and the three printer
fonts that came with it (Courier, CG Times, and Univers).
Using Serial (RS-232-C) Cables
To use serial (RS-232-C) cables, make sure that "Flow
Control" (in the Settings dialog box from the Ports dialog
box in the Control Panel) is set to "Hardware."
If you have connected your printer using one of the COMx
ports, the Color Sample button in the Color Options dialog
box will not generate correct output.
Enhanced Error Detection
The HP DeskJet Series v.2.1 Printer Driver for Microsoft(R)
Windows 3.0 has the ability to detect printer error states
such as out of paper or wrong print cartridge installed.
This "enhanced error detection" mode is only available when
the printer is connected directly to a computer (not over a
network) with either a standard parallel (i.e., Centronics)
or serial (i.e., RS-232-C) cable.
When the printer is printing across a network, to a file, or
through another third party software print product that
receives input from a print file (e.g., LPT1.PRN, LPT1.OS2,
etc.), the printer driver detects this, and enhanced error
detection is not available.
If you are encountering unresolvable hardware or software
printing conflicts, try turning off the enhanced error
detection to see if this resolves the problem. To turn off
the enhanced error detection, add the following lines to the
end of the WIN.INI configuration file (located in the
directory in which Windows was installed), through the
Notepad accessory:
[STATDLL]
override=yes
If these lines are not added to the WIN.INI file, or if
"override=no," the printer driver will default to using
enhanced error detection.
If the printer's "Initializing" status dialog remains on the
screen for an inordinate amount of time and no error
messages are displayed, check the following:
1. Does the Printer type in the HP DeskJet Series v2.1:
Printer Setup dialog box match the printer being used?
(e.g., If you are using a DeskJet 500 printer, is
DeskJet 500 selected in the HP DeskJet Series v2.1:
Printer Setup Dialog?)
2. Is the interface cable a standard parallel (i.e.,
Centronics) or serial (i.e., RS-232-C) cable? If not,
try another cable and see if the problem persists.
(Remember that, if you are using a standard serial
cable, printing will be slow.
3. Is enhanced error detection enabled? If so, try
overriding it, as described earlier in this section.
Using Print Manager
With enhanced error detection (see above) enabled, Windows'
Print Manager is ignored by the HP DeskJet Series v.2.1
Printer Driver for Microsoft(R) Windows 3.0. With Print
Manager enabled or disabled, you may continue to work in
other applications while the application from which you are
currently printing finishes the print job. Also, you may use
Print Manager for network or other local printing with all
printer drivers other than the HP DeskJet Series v.2.1
Printer Driver for Microsoft(R) Windows 3.0.
With enhanced error detection disabled, you may use Print
Manager with the HP DeskJet Series v.2.1 Printer Driver for
Microsoft(R) Windows 3.0. This is not recommended, since it
will usually take longer to print a document with Print
Manager than without it. If you choose to use Print Manager
with the HP DeskJet Series v.2.1 Printer Driver for
Microsoft(R) Windows 3.0, you must first turn off the
printer driver's enhanced error detection as described in
the previous section and then place an "x" in the check box
next to "Use Print Manager" in the Control Panel.
Printer Support
The HP DeskJet Series v.2.1 Printer Driver for Microsoft(R)
Windows 3.0 supports color, grayscale, and black and white
printing for the HP DeskJet 500C printer. This printer
driver supports grayscale and black and white printing for
the HP DeskJet 500, HP DeskJet PLUS, and HP DeskJet
printers. For all HP DeskJet printers, the black print
quality will be the same.
The HP DeskJet Series v.2.1 Printer Driver for Microsoft(R)
Windows 3.0 does not support internal printer fonts, font
cartridges, or soft fonts. To access these fonts, use the HP
DeskJet Family printer driver. See "Printing with the HP
DeskJet Family Printer Driver" later in this document for
more information.
PERFORMANCE
===========
The HP DeskJet Series v.2.1 Printer Driver for Microsoft(R)
Windows 3.0 was designed to give you the best possible
performance on your printer, but its output speed can be
affected by the mode under which you run Windows.
Under Standard and Enhanced modes, the following errors
may occur depending on the number of applications you have
open at one time and the amount of memory your computer
system has: out of memory errors when printing, noticeably
slow printing, or large point sizes not printing.
Recommendations
Most techniques for improving your printer's performance
require freeing memory for the printer driver to use. The
printer driver works like an application, the more memory
that is available for the printer driver to use, the better
the printer's performance. Try the suggestions below to
improve printer performance if your printer is slow or you
are having difficulty printing:
Add extended memory to your computer system to increase
printer performance.
Close those applications that are not currently active
and try printing again.
PRINTING TRANSPARENCIES
=======================
Printing color or black transparencies is supported in
Windows on the HP DeskJet 500C printer using the HP DeskJet
Series v.2.1 printer driver for Microsoft(R) Windows 3.0.
Printing transparencies with the black ink print cartridges
(51608A or 51626A) may produce unsatisfactory results under
extreme environmental (humid) conditions.
Printing transparencies with the DeskJet 500, DeskJet PLUS,
and DeskJet printers is not supported in Windows.
Use only the HP LX JetSeries Transparency film: 51636F (U.S.
Letter) or 51636G (A4).
NETWORK SUPPORT
===============
Network configurations with the HP DeskJet 500C, DeskJet
500, DeskJet PLUS, and DeskJet printers are not supported.
Hewlett-Packard has not tested configurations where the
printer is a shared device or a local device with the user
running software from a network application server.
USING ADDITIONAL SCALABLE TYPEFACES
===================================
The HP DeskJet Series v.2.1 Printer Driver for Microsoft(R)
Windows 3.0 supports all scalable typefaces in the HP
MasterType Library format. You do not need HP Type Director
2.0 to use these scalable typefaces because the Intellifont
type scaling technology has been built directly into the
printer driver. You will, however, need to "reinstall" these
typefaces using the HP DeskJet Series v.2.1 Printer Driver
for Microsoft(R) Windows 3.0 if you already have installed
them on your system. Information for installing HP
MasterType Library format typefaces is available under
"Problem Solving for the HP DeskJet Series v.2.1 Printer
Driver for Microsoft(R) Windows 3.0" in your Software
Information Guide.
The Intellifont type scaling technology scales and
rasterizes the HP MasterType Library format typefaces on
your computer. The data is then sent to the printer as
graphics data. This process differs from HP Type Director
2.0, which downloads fonts to RAM cartridges in the printer
and then accesses them like soft fonts. RAM cartridges are
not used by the HP DeskJet Series v.2.1 Printer Driver for
Microsoft(R) Windows 3.0 and will not improve performance.
ACCESSING THE WINDOWS SYMBOL SET
================================
The Windows Symbol set was included with the printer fonts
that came with the HP DeskJet Series v.2.1 Printer Driver
for Microsoft(R) Windows 3.0. A file named SYMBOL.WRI,
included on the disk(s) that came with the driver, contains
the ANSI code equivalency table for the Windows Symbol set.
This file may be read by using the Windows 3.0 Write
accessory.
To use the Windows Symbol set, you will need to install
the CG Times printer font and the Symbol screen font
(SYMBOLE.FON that came with Windows). To access the Symbol
character set, follow the instructions in the SYMBOL.WRI
file.
PRINTING WITH THE HP DESKJET FAMILY PRINTER DRIVER
==================================================
The HP DeskJet Series v.2.1 Printer Driver for Microsoft(R)
Windows 3.0 is a graphics data-based driver, and as such,
converts all information sent to the printer to graphics
data.
If you are printing documents that contain mostly text
and would like the ability to improve in your printer's
performance, you may wish to print those files with the HP
DeskJet Family printer driver. This driver came with your
Microsoft(R) Windows 3.0 application package. To use it,
select the HP DeskJet Family printer driver from the List of
Printers in the Printers dialog box and set it up for use
following the instructions in your Microsoft(R) Windows User's Guide.
Both drivers may be installed at the same time and you may
alternate between the two by Activating the appropriate
driver in the Printers dialog box from the Control Panel.
ACKNOWLEDGEMENTS
================
Scalable type outlines are licensed from Agfa Corporation.
Intellifont is a registered trademark of Agfa Corporation.
CG Times, a product of Agfa Corporation, is based on Times
New Roman under license from Monotype Corporation plc. Agfa
is a registered trademark of Agfa-Gevaert AG. Univers is a
registered trademark of Linotype AG and/or its subsidiaries.
Lotus(R) 1-2-3(R) are U.S. registered trademarks of Lotus Development Corporation.
Microsoft(R), Excel, and PowerPoint are U.S. registered
trademarks of Microsoft Corporation.
Other product names are trademarks of their own supplier
companies.